It also lets you reclassify multiple transactions in one go, troubleshoot inventory problems, and detect changes made to your lists in QuickBooks. Yes, but your client will need to invite you as an accountant user to their QuickBooks Online company. Nothing is actually imported, but you’ll have real-time access to their QuickBooks account through a portal in your QuickBooks Online Accountant. Leveraging my accounting and bookkeeping expertise, I rigorously assess software using a structured rubric that objectively scores key features while upholding editorial independence. I have several years of experience in accounting software evaluation and providing small businesses with reliable, expert insights. You can access online tools, lessons, community help, quickbooks accountant support and live support, though Intuit reserves the most extensive and immediate support for premium users.

Let’s review the format of your CSV files to ensure your transactions will show the appropriate debit/credit when uploading them into QuickBooks Online (QBO). Close your clients’ monthly books with increased accuracy and in less time with new month-end review. Reduced profitability due to increased costs of doing business (57%) is the top challenge respondents’ firms have faced during the current economic landscape. Manage your firm’s books with the powerful features of QuickBooks Online Advanced. Visualize your clients’ business performance and compare it with local industry peers.

In order to get you to the right place, choose a product below.

QuickBooks Accountant Desktop offers the core bookkeeping features available in QuickBooks Desktop Premier, so you can use it to manage your firm’s books without an integration. This makes it unique from other specialized accounting practice tools, such as OfficeTools Workspace and Jetpack Workflow. At Fit Small Business (FSB), we are committed to delivering thorough and dependable software reviews.

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It does not match our revenue for the quarter and we cannot use this for filing. I really need to talk to someone at QBO support as this is time sensitive and we need it fixed asap – or at least I need to know why QBO is messing this up. In addition to that, I’ve added our support hours so you can set an available time to reach them out to ensure you get on hold with our support team on time. Grow your practice and empower your clients with tools made just for accountants. As the top challenge clients are facing, inflation and higher interest rates have impacted everything from the cost and availability of loans to profitability. Although inflation hit a 2.5 year low in the UK in February, the Bank of England’s bank rate has maintained a 16-year high.

QuickBooks Online Accountant vs Competitors FSB Case Study

It’s best to conduct additional research and reach out to actual users who have experience with the software. QuickBooks Online Accountant could have earned a better rating in my review if it provided direct phone support. Currently, you first send a request, and then an agent will call you back when they are available to assist you. If your client wants you to handle their payroll, you can add QuickBooks Payroll to their account.

Do you need direct access to your client’s books? If yes, what accounting software do they use?

I checked out online reviews to see if users have positive experiences with the software. I checked not only the initial purchase or subscription fee but also any ongoing costs, such as updates, support, and training. If you are a bookkeeper, keep your ProAdvisor status in tip-top shape to ensure you’ll have access to the priority support line. You can also start your company books from scratch or restore your file from a backup. We’ve discussed how to contact Intuit support, request a callback, obtain the right phone number, access your company ID, and alternative sources for QBO support when you aren’t getting what you need.

Eight in 10 (81%) respondents agree that accounting firms making more use of technology are more likely to survive periods of high inflation and interest rates. Accountants are gearing up to harness the power of blockchain and AI. With over £30,000 earmarked for accounting technology spend over the next 12 months, accountants are clear where they see that investment going. More than 50% of respondents say they foresee their businesses investing in blockchain technology (57%), AI (54%), automation tools (54%), and machine learning (54%) over the next 12 months. Eric is an accounting and bookkeeping expert for Fit Small Business. He has a CPA license in the Philippines and a BS in Accountancy graduate at Silliman University.

To do this, select the Clients menu from the left navigation bar, click Add Client, and then provide the required client information. No matter where you are in the QuickBooks journey, we’re here to partner with you and ensure we meet your financial management needs and answer your questions. We advise clients about changes to preference settings and what integrations will best cater to their unique needs. We have walked clients through problems with corrupt company files that needed to be reduced and split into multiple files. Because there are millions of QuickBooks users, it is understandable that Intuit can’t provide premier-level support to every individual question that needs attention.

Once you complete the training, pass the exam, and become a QuickBooks ProAdvisor, you’re eligible to list your profile for free in the Find-a-ProAdvisor Directory. Essentially, the faster your firm grows and earns points, the faster you’ll elevate your status and gain access to rewards. Then, you’ll need to tell QB Support exactly what you need help with. You can select customer and vendor payments, track time, and payroll using QuickBooks, or ask about something else. Once you’ve connected with support, you’ll want to share any error message you received.

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